Sarajevo Car Hub - your data, your rights, our responsibility.
Last updated: August 2026
Sarajevo Car Hub operates sarajevocarhub.com as a car rental aggregator for Sarajevo. This Privacy Policy explains how we collect, use, share and protect personal data when you browse, compare vehicles or book through our partner widget.
For website related data, the contact point is Sarajevo Car Hub, email book@sarajevocarhub.com. Rental partners may act as separate controllers for rental agreements signed at vehicle handover.
We may process name, email, phone number, rental dates, pickup and return location, selected vehicle class, extras, driver age, license related details needed by suppliers, IP address, device data and analytics events.
When you make a booking, the reservation system may collect payment confirmation data and booking preferences. We do not store full card numbers on this website.
We use data to process reservations, send vouchers, connect you with rental suppliers, prevent fraud, answer support requests, improve the website and comply with accounting or legal duties.
Processing may be based on contract performance, legitimate interest, legal obligation or consent where required for optional cookies and marketing type communications.
Because we are an aggregator, necessary booking and driver details are shared with the rental company that provides the car, including airport and hotel delivery instructions.
The LocalRent white label script is used to display vehicles, prices and booking flow. Their systems may process booking and payment information under their own terms.
We use Yandex Metrika to understand site performance, clicks and visitor behavior. Analytics data helps detect technical issues and improve usability.
Cookies and similar technologies may be used for essential site functions, booking widget operation, analytics, language preferences and fraud prevention.
Some service providers may process data outside your country. Where applicable, we rely on appropriate safeguards required by data protection law.
Booking records are kept only as long as needed for service, accounting, dispute handling and legal obligations. Support emails are kept for a reasonable support history period.
We use HTTPS, limited access and operational safeguards to reduce unauthorized access, alteration, disclosure or loss of personal data.
You may request access, correction, deletion, restriction, portability or objection to processing where applicable. Contact us at the email listed on this page.
Our service is intended for adults who can legally rent a vehicle. We do not knowingly collect personal data from children.
Our website may link to partners, maps or external rental resources. Their privacy practices are governed by their own policies.
We may update this Privacy Policy when services, laws or suppliers change. The latest version is published on this page.
Questions about privacy can be sent to book@sarajevocarhub.com. Please include enough detail for us to identify the request and respond efficiently.